International shipping worldwide
Approximate delivery times:
· 24 a 48h: España península
· 3-7 working days: Ceuta and Melilla, rest of Europe, Luxembourg, United Kingdom and Switzerland.
· 5-7 working days: Canary Islands and International
Returns and exchanges:
If you are not satisfied with your purchase, you can return it or make an exchange within 14 calendar days from the day of receipt.
To process the return or exchange of an item, you can request a scheduled pickup through the following link:
Please, notice that the cost of the scheduled pickup — and duty charges in case they apply — will be discounted from the amount of the refund. Babbaki has the right to deny all packages with customs costs and duties unpaid.
For other Inquiries:
whatsapp or call: 6184.108.40.206
Batik & Co SCP, responsible for the website WWW.BABBAKI.COM, hereinafter RESPONSIBLE, makes available to users the following information
In periods of high volume of work and holidays there may be delays in delivery times. The RESPONSIBLE is not responsible for the delay.
Order tracking information:
Once the order has been shipped, the shipping companies will send you a confirmation email with a link to track the order.
The RESPONSIBLE is responsible for the package until it leaves our offices. From that moment on, it is the courier companies that are responsible for the package and the shipment. For our part, we will facilitate the management of any incident.
ONLINE RETURN POLICY:
Batik & Co SCP Warranty does not cover defects
caused by improper use by the customer, specifically does not cover:
- Damage due to loss or theft.
- Wear and tear caused by improper use, lack of care (chlorine, saltpeter, alcohol, perfumes) or accidents.”
On our website we will only accept discount or / or promotional codes authorized by the RESPONSIBLE.
The RESPONSIBLE will not make effective any guarantee right that is not accompanied by the purchase receipt or order number.
Instructions for exchanges and returns:
• The products must be sent in perfect condition, with their original box and / or bag, label, along with accessories if the garment wears them, and can not be used, cleaned or damaged in any way.
• The RESPONSIBLE will proceed to make the refund within 14 calendar days from the date of receipt. The money will be refunded by the same payment method with which the purchase was made, or by means of a discount coupon that you can apply on our website.
• Returns must be sent an email to firstname.lastname@example.org indicating the order number and which product and the reason for the return. The products must be sent to our offices under the responsibility and cost of the buyer. We offer the possibility of making the collection with our transport company being the cost borne by the client. The customer must ensure that the package arrives at our office without suffering any damage or loss. The RESPONSIBLE. is not responsible for the loss or loss of packages during shipping.
• The Changes They must send an email to email@example.com indicating the order number and which product and for which one you want to change it and we will send you a delivery with pick-up, whose cost is € 4.90 in shipments to the peninsula (the rest consult) and must be paid before sending the new product by bank transfer, PayPal or Bizum. The same transport company will deliver the new product and you must deliver the one you want to return in its original packaging and with its labels.
• For any exchange or return with gift ticket, a coupon will be issued for the total amount of the returned products. This coupon can be redeemed on our website and has no expiration date.
The currency listed on babbaki.amwp.es is in EURO. The bank that has issued their credit card determines the exact exchange rate that the customer will have to pay.
The RESPONSIBLE will reserve the right to withhold the refund until the product has been received.